At Five Guys, the Project Management Office (PMO) is the team responsible for making sure technology and business change actually lands. It focuses on outcomes, not just delivery, ensuring what gets built is understood, adopted and used across the business.

The PMO is a small, delivery-focused function reporting to the Head of Projects and is actively being built. Its current focus is cybersecurity and Microsoft 365 improvement, with broader programmes to follow as the business grows.

The Implementation Manager role exists because while Five Guys invests in technology, it needs stronger, hands‑on implementation to make change stick. You close that gap by personally owning rollouts end‑to‑end, creating guidance and training, running sessions and measuring adoption. This is a practical implementation role where you do the work, not just oversee it.

WHAT YOU'LL DO

• Build and execute rollout plans from scratch
  • Take a workstream brief an...