Description

Perform customer coordination, Initial Test and Acceptance (IT&A), execution of all reporting functions, and complete data input associated with new service activations to ensure they are implemented in accordance with Defense Information Systems Agency (DISA) standards. Work directly with customers, solution architects and vendor SMEs to implement changes and also identify, analyze, and resolve issue. Manage Service Orders, in accordance with Change Management procedures. Ensure Telecommunication Service Orders (TSOs) are in place and accurate for scheduled network additions and changes. Initiate network device configurations using configlets. Analyze DISN and databases to validate and implement customer requirements. Design and implementation of solutions to highly technical problems through testing, documentation and modification of configurations on network devices. Coordinate and program customer circuit activation with commercial vendors to establish the engin...