Job Description

What will you do :

The Implementation Consultant ensures Sprinklr customers receive the best onboarding experience and value by effectively deploying Sprinklr software based on customer use‑cases, industry and best practices. The consultant also acts as the day‑to‑day internal escalation point, and point of contact for clients, ensuring optimal client service as it relates to platform performance, functionality, enhancements, and configuration while supporting line management and operational excellence.

• Configure the Sprinklr product for various brands and industries following high standards of delivery and quality

• Constant learning and collaborating with the team to develop best practices on product configuration

• Work as a team to understand product adoption by various brands and establish standard practices to improve adoption

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