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Home › Jobs Near Germany › Implementation and Post Production Support Specialist, Charles River Development, Assistant Vice President
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Implementation and Post Production Support Specialist, Charles River Development, Assistant Vice President

🏢
State Street
📍 Frankfurt, Germany
📍
Location Frankfurt
📅
Posted June 15, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

WhatYouWillBeResponsibleFor

  • Beingasingle point of contact(Consultantand Implementation SME)for aclient
  • Assistancewithmanagement of client’s technical and functionalsupport issues
  • Coordinationwith Charles River’s support and product management teams
  • Monitoring and assisting with theissue escalationprocess
  • Guidance to client(s) onbest practice usageof Charles River IMS
  • Informaltraining ofclientpersonnelin Charles River IMS
  • Interpretation ofworkflow analysis documents(BRDs)and conversion of these documents intospecificationsfor Charles RiverIMS configuration to ensurebestpractice delivery
  • Ongoingcommunicationandassessmentofproject statusto the client and Charles Riverprojectmanager(in larger projects)
  • Communicationofpertinent information onupgrades and major releasesto client(s)
  • Management oftraining and cons...

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    📍 Location Details

    🌆
    City
    Frankfurt
    🗺️
    Country
    Germany
    🚗
    Commute
    Local Area

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