Job Summary

In a 24/7/365 environment, the Radiology Informatics Support Team members provides professional remote and customer-facing technical and operational support and solutions to customers within and outside of Radiology. Services include creation of imaging media, imaging record electronic transfer, electronic health record documentation and review, user technical support, problem documentation and resolution management, ticket routing & management, customer communication, radiology information system (RIS) and picture archiving and communication system (PACS) tier 1 support, project participation, RIS/PACS error resolution and basic archive corrections.
Job Duties


+ Creates imaging media imaging discs fulfills requests for image sharing

+ Communicates with patients and external providers offices through multiple means of contact

+ Complies with all HIPAA guidelines for fulfilling standard

+ Utilizes electronic health...