Responsibilities

• You ensure our customers are always in focus and strive to make them smile. You are a good listener and able to support the customer with an attitude based on the IKEA values.
• You comply with and follow internal rules, policies and daily operational routines regarding issues like quality, food safety and stock figures as set by my manager.
• You understand our daily and weekly service targets and help to improve our service delivery.
• You follow cash handling procedures to ensure the security of money handling.
• You work to optimise sales, e.g. up‑selling and add‑on sales.
• You help and support colleagues when needed and share your knowledge with them and encourage them to do the same.
• You are passionate about the food we serve/sell and actively learn about it and share your knowledge with customers and colleagues.
• Promoting a safety‑first culture, as well as coach others in ensuring...