About the job

·To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:

· Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.

· Ensure that customers’ issues are handled efficiently and with empathy.

· Actively working towards fulfilling the four tasks of the store.



Your assignment

· My priority is to ensure my check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.

· I have the knowledge, confidence, and desire to make customer payment easy.

· I know my levels of authorisation to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficien...