For our locations in Barcelona or remote in Spain , we are looking for an Identity and Access Management Support Engineer (m/f/d) to join our Managed Services Europe team .

In this role, you will provide both 2nd and 3rd level support for Identity Governance platforms based on SailPoint IdentityIQ (IIQ) . Additionally, you will manage day-to-day support operations, troubleshoot technical issues, implement fixes and enhancements, and contribute to the continuous improvement and stability of our customers' IAM systems.

Your Responsibilities

• Operate and support IAM solutions (SailPoint IdentityIQ) for global clients in complex, customized environments
• Provide 2nd and 3rd level support , resolving access issues, provisioning errors, and system incidents
• Proactively monitor system health and integrations , identifying issues early and ensuring operational stab...