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ICT Service Delivery Manager

🏢
Lotus Bakeries
📍 Lembeke, Belgium
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Location Lembeke
📅
Posted June 11, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Job description

  • You lead and develop several team leads and specialists, ensuring strong ownership, accountability and continuous growth.
  • You are responsible for the performance of end-user support, ensuring SLAs are met and user satisfaction is continuously improved.
  • You drive structure and clarity by improving processes, sharpening communication and setting the right priorities in a complex environment.
  • Acting as the key interface between business and IT, you align priorities and translate business needs into clear actions for your team.
  • You define and drive the roadmap for workplace and collaboration tools, focusing on simplification, automation and improved user experience.
  • You strengthen digital adoption by introducing self-service solutions and increasing user knowledge through training initiatives.
  • External vendors and outsourcing partners are managed closely to ensure quality, cost-efficiency and reliable...

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    📍 Location Details

    🌆
    City
    Lembeke
    🗺️
    Country
    Belgium
    🚗
    Commute
    Local Area

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