**Introduction**
Are you who we are looking for? Technical Support is an always-changing and exciting industry with room to exercise your creative muscles in a way that directly benefits IBM clients all over the world. You will be working with a team of well known experts in the mainframe industry -with many patents and publications to show for it -to solve complex and technical defect related problems.
DFSMS Support is not your typical tech support. Engineers on the DFSMS Support teams are responsible for not only reading and debugging source code, as well as understanding how the products function, but also being able to articulate complex concepts to clients who have varying levels of experience with the product set.
**Your role and responsibilities**
This role will require in-depth knowledge and understanding of both the z/OS mainframe operating system, as well as the data management layer of the system, known as DFSMS (Data Facility Storage Management Subsystem). The c...