Job Description:

Identity and Access Management Operations Lead

Competitive Salary + Benefits

Location: London / Staines / Salford Quays / Flexible

Permanent - Full time

We make health happen

At Bupa, we help people live longer, healthier, happier lives. With no shareholders, we reinvest in care, technology and our people. As our IAM Operations Lead, you’ll ensure access to critical systems is provisioned, governed and monitored securely across BGIUK, helping us protect our people, customers and data.

Key Responsibilities

• Lead the IAM Operations team, providing direction, coaching and support.

• Oversee daily IAM operations including provisioning, de‑provisioning, PAM, service accounts, role management and certification.

• Drive automation and self‑service enhancements for IAM processes.

• Serve as escalation point for complex IAM issues, incidents and s...