RESPONSIBILITIES: Post-sales activities of Cybersecurity or Network Performance Monitoring products Involve in Large-scale (Local & Regional) Project Implementation Provide on-site implementation services including testing, deployment & documentation Provide technical support in ensuring customer satisfaction Analyse and clarify customer queries though troubleshooting and researching existing knowledgebase articles/known issues Be on routine standby to support 24x7 maintenance support calls Requires the ability to communicate issues clearly and concisely
REQUIREMENTS: Bachelor's degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field At least 1-2 years relevant experience in IT industry providing network support and administration. Equip with knowledge & experience in networking such as routing and switching technology. Possess CCNA or CCSA certification. Able to work independently as well as in a team environment. Willing to work hard and eager ...