Key Responsibilities :

• Customer Support : Respond to customer inquiries via phone, email, and live chat, providing timely and accurate assistance.
• Account Management : Manage and nurture relationships with clients, ensuring their satisfaction with our products and services.
• Problem Resolution : Troubleshoot and resolve any issues customers may face, escalating complex problems to the appropriate teams.
• Customer Onboarding : Assist new clients with onboarding processes, ensuring they understand how to use the company’s products and services effectively.
• Follow-up : Conduct follow-up communication to ensure customer satisfaction and maintain ongoing relationships.
• Feedback Management : Collect and report customer feedback to help improve products and services.

Requirements :

• Language Skills : Fluent Danish speaker with a st...