Become a Community Management Specialist with Mazda Canada on a 12-month hybrid contract. Help engage customers and create brand loyalty through meaningful social media interactions.
Your role will center around fostering relationships with enthusiasts and owners in online communities. Reporting to the National Manager, Digital Innovation, you will draw on your community management experience to track engagement metrics and support brand initiatives. With strong communication skills, you will turn passive followers into active advocates.
Key Responsibilities:
• Respond to customer inquiries across social media platforms
• Cultivate relationships with advocates and content creators
• Monitor discussions in online groups to gauge sentiment
• Assist in launching vehicles and campaigns successfully
• Curate high-quality user-generated content for brand use
Requirements:
• Education in Communications, Marketing, or related field
• 2-3 years in community managem...