Advance your career with Johnston Group as a Hybrid Bilingual Account Representative in Winnipeg, Manitoba. Focused on providing top-tier customer service in English and French, this role offers a unique opportunity to thrive.
As an Account Representative at Johnston Group, you will support Maximum Benefit clients through effective communication and problem-solving skills. Your ability to present complex information clearly is vital, along with a commitment to high service standards. The hybrid working model allows flexibility while you handle diverse inquiries and assist various teams in their reporting efforts.
Key Responsibilities:
• Deliver exceptional customer service via calls and emails
• Conduct presentations on the functionality of the benefit portal
• Prepare and manage weekly and monthly reports
• Collaborate with support teams to facilitate processes
• Ensure client satisfaction through effective communication
Requirements:
• Superior communicatio...