Human Resources Customer Care Representative

Apply Now

**How to Apply**

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

**Job Summary**

The University of Michigan Shared Services Center (U-M SSC) is a customer service organization focused on providing user-friendly and cost-effective administrative services to the university community. The SSC offers key financial and human resource transaction services to customers.

Reporting to the HR Customer Care Supervisor, you will provide customer service for the entire University (up to 58,000 employees) and process or escalate accordingly.

The SSC maintains a strong focus on customer service with expectations for timely and accurate processing of requests. You will be w...