Overview

Driving business performance through the appropriate implementation of HR initiatives. Areas of impact include resourcing, reward, performance/productivity, absence management, retention, change management, engagement, and development.

Qualifications Matric /Equivalent HR/IR Degree / Diploma (Essential) A minimum of 2-5 years’ experience in a HR / Team Leader role within the Contact Centre Industry – Essential Excellent analyticalskills and exceptional attentional to detail. Exceptional Relationship Builder with all Stakeholders on alllevels Ability to working under immense pressure, multi-tasking and meeting tightdeadlines. Must be able to demonstrate an understanding of the BPO Industry and the importance of managingperformance. Track record of implementing and managing new and ongoingprojects. Excellent verbal and written communicationsskills Responsibilities HR onboarding Ensure efficient and sustainable HR operational delivery in the business taking proactive ste...