This role provides comprehensive HR operational support across the employee lifecycle, encompassing staff confirmation and probation administration, where the incumbent coordinates appraisal processes, prepares confirmation and extension letters, and ensures proper documentation. It also includes handling employee queries on HR policies, issuing certification letters for various official purposes, and managing actuarial increment processes.

The position oversees government-paid leave administration, ensuring accurate claims submission and tracking, as well as regulatory reporting to authorities such as MOM. Additionally, the role covers end-to-end offboarding, supports HR projects and initiatives, and administers employee benefits. It also contributes to recruitment activities, including resume screening, interview coordination, and offer management, while providing administrative support to HR Business Partners through manpower tracking and regulatory screening exercises.
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