**JOB SUMMARY**

Possesses a deep understanding of Human and Organizational Performance (HOP) principles to assist business processes and ensure successful outcomes across various departments. Focuses on event evaluation to drive organizational learning using insights gained from events to guide continuous business process improvement. Functions both technically and analytically, partnering with stakeholders at all levels to implement business-aligned solutions. This role requires a strong passion for continuous improvement and organizational learning. Establishes relationships with organizational leadership to analyze human performance events and create actionable plans for improved performance. Communicates complex issues, generates detailed reports, and manages multiple incident evaluations simultaneously with many departments. Promotes a learning-based philosophy to build upon lessons learned through collaboration and facilitation of the After-Action Review Committee.
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