Job Description

• Assist in day‑to‑day hub operations (both first and last mile activities), including parcel inbounding, sorting, rider dispatch, receiving in‑transit parcels, and inventory management.
• Support monitoring of hub performance by ensuring high productivity and efficient achievement of Hub KPIs.
• Create, review, and validate Hub reports.
• Assist the Customer Support team with call‑outs to resolve customer escalations.
• Implement process improvement initiatives and projects to enhance hub productivity.
• Handle payment transactions and associated payment processes.
• Coordinate with agency coordinators to oversee agency teams.
• Perform other tasks as required to support hub operations.

Requirements

• Bachelor’s Degree holder.
• At least 3 years related experience in logistics, warehouse, and distribution; e‑commerce fulfillment is an advantage.
• E...