HSBCnet UK Helpdesk Customer Executive Specialist

Location:
Cairo, Cairo, EG, 12577

Brand: HSBC

Area of Interest:

Closing Date:

Date: 24 May 2026

**Job description**

**Why join us**

To continuously provide high quality processing GPS to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA’s). Other responsibilities dependent on process assigned to (e.g. project implementations, system maintenance, infrastructure development). Receives customer calls and Emails in a call center environment. Responsible for relationship building and account management while resolving customer inquiries in a professional manner. Takes ownership and initiative to complete necessary research and customer follow-up or direct the customer to the appropriate department for resolution.

**The Opportunity:**

**Role Context:**

+ Excellent communication skills – Written & Verbal...