HRO Helpdesk - Team Lead

Must-Have**

HR operations exposure

Minimum of a bachelor’s degree in accounting, Finance or

Business Administration

Act as the primary expert for HR operations including

onboarding, employee data management, benefits administration,

and HR letters issuance

Strong focus on service and working in a service delivery

environment.

Define, document, and maintain HR standard operating

procedures (SOPs) and process flows

Strong influencing skills and teamwork skills

Ensure data integrity, audits, reporting accuracy, and compliance

with governance standards

Excellent verbal and written communication skills; delivers

engaging, informative, well thought out presentations

Analytical abilities, strong judgment and management skills,

ability to work effectively with Business, HR and IT Leaders.

Strong critical thinking skills...