Key Responsibilities

Strategic Partnership

• Partner with department heads to understand business objectives and translate them into HR priorities (talent, retention, engagement, productivity)
• Provide data-driven HR insights to leadership – turnover analysis, headcount planning, employee engagement trends, and hiring forecasts
• Act as a bridge between business units and the central HR team (recruitment, payroll, compensation & benefits, L&D)

Talent Management & Workforce Planning

• Collaborate with recruiters to forecast hiring needs based on business growth and attrition rates (especially for field sales, collection officers, branch staff)
• Participate in interview and selection processes for key roles; ensure fit with both technical requirements and company culture
• Support onboarding and offboarding processes to ensure smooth integration and compliance

Employee Relations...