**Administrative/Clerical**

**HR Workforce Management Specialist** Irving, TX Posted: 5/22/2026

Job Description

Job ID#:

218145

Job Category:

Administrative/Clerical

Position Type:

Associate - W2

Duration:

12 months

Shift:

1

**HR Workforce Management Specialist**

**Job ID:** 218145
📍 **Location:** Irving, TX (On-site)
🕒 **Employment Type:** Full-Time

**About the Role**

PDS Defense is seeking a proactive and data-driven **HR Workforce Management Specialist** to join our HR Service Center team. In this role, you will own agent scheduling across phone, chat, case, and off-phone workstreams while ensuring optimal staffing levels to meet service targets.

The ideal candidate thrives in a fast-paced environment, is highly analytical, and excels at translating data into actionable workforce strategies.

**Key Responsibilities*...