HR SSC - Service delivery team lead – HR Lifecycle

Full-time

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Key Responsibilities:

• Lead and deliver Employee Lifecycle services across the APAC region, managing critical service issues and ensuring alignment with Service Level Agreements (SLAs) and business strategy.
• Oversee Employee Lifecycle functions within the HR Shared Service Centre, ensuring quality, efficiency, and full compliance with relevant standards and legislation.
• Establish standardised work procedures and best practices across countries to improve shared service team efficiency and drive towards Centre of Excellence in HR deliveries.
• Manage the shared service team, develop...