This role is part of high visibility Digital HR Technology team which provides employee self-service capabilities as well as HR Service Delivery management. You will have to offer solution activities related to day-to-day operations and projects involving the strategic transformation of the HR function. You will influence change and own responsibility for prioritizing requests through Agile methodology and manage the stakeholder relationship for deployment of tech solutions.

The role will manage the initial tier as well for HR Tools such as the case of SNOW (CRM) and Oracle HCM used by HR Services to manage all its work.

+ Serves as key liaison with IT technical resources and customer from functional areas related to the HR Solution issues (ServiceNow HRSD, HCM or HR Direct).
+ Lead small systems enhancements and new functionality for HR Solutions (ServiceNow, HCM or HR Direct).
+ Deeply understanding of process to be able to work with customer and come up with...