We are seeking a dynamic and detail-oriented HR officer. The ideal candidate will be responsible for overseeing HR process delivery, maintaining client relationships, ensuring service level agreements (SLAs) are met, and identifying opportunities for process improvements and client satisfaction.

Employee Relations and Industrial Relations:

• Manage and resolve employee grievances, disputes, and conflicts in an effective manner.


• Provide advice and support to management and employees on er & IR Related issues.


• Assist in developing and implementing employee relations and disciplinary policies in line with labour laws and company guidelines.


• Conduct investigations into employee misconduct and recommend appropriate actions.

Compliance:

• Ensure compliance is met with all relevant labour laws, regulations, and internal polic...