JOB DESCRIPTION GENERAL

• Handle routine HR inquiries, managing to completion
• Conduct HR transactions including orientation, leaves of absences, exit meetings, etc.
• Process HRIS transactions, ensuring data integrity and quality
• Serve as the primary point of contact for guidance on HR policies, processes and self‑service tools to employees and managers, escalating when necessary to internal COEs and external resources
• Participate and assist with location events
• Assist with departmental HR projects and initiatives as needed
• Define, develop, and maintain concise documentation for procedures, work processes and reports
• Collect, analyze, and prepare visual HR related information such as the preparation of scorecards and dashboards as warranted
• Perform root‑cause analysis using data, identify performance gaps and suggest process improvements that can streamline and improve customer service