Key Responsibilities

Employee Relations & Engagement

• Serve as the first point of contact for employee concerns and grievances.
• Conduct employee engagement activities, surveys, and feedback sessions.
• Build strong rapport with employees across functions to maintain open communication.

Grievance Handling & Conflict Resolution

• Investigate and resolve employee complaints in a timely and objective manner.
• Maintain detailed documentation of all grievance and disciplinary cases.
• Advise managers on fair treatment and conflict management best practices.

Labor Law Compliance

• Ensure adherence to applicable labor laws (Factories Act, ID Act, Shops & Establishments, etc.).
• Monitor statutory compliances including working hours, overtime, holidays, etc.
• Liaise with external agencies and labor inspectors during audits or inspections.

Disciplina...