PRIMARY ROLE AND PURPOSE

(Identify the duties, essential functions and requirements of the position)

To support a positive, fair, and compliant work environment by addressing employee concerns, assisting in the resolution of workplace issues, and ensuring consistent application of company policies and labor laws.

KEY RESULTS AREA/S

(Expected result achieved from having this job performed)

• Timely resolution of employee concerns and grievances.
• Accurate documentation of employee relations cases.
• Consistent application of company policies.
• Compliance with labor laws and internal standards.
• Support to employee engagement initiatives.

OPERATIN NETWORK/INTERACTION

(Internal and External area/s functions this position has direct interaction with)

• Department Heads and Supervisors
• CHROD Team
• Employees
• Legal and external consultants...