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HR Benefits Specialist

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State University of New York Upstate Medical University
📍 Syracuse, United States
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Location Syracuse
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Posted June 19, 2026
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Commute Local Area
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Job Description

Job Summary:

The HR Benefits Specialist plays a key role in administering and interpreting collective bargaining agreements and NYS, SUNY, and RF policies related to employee benefits. This position serves as the first point of contact for the benefits department, ensuring timely and accurate responses to employee inquiries and supporting the delivery of exceptional HR customer service.

Responsibilities:

  • Administer and interpret collective bargaining agreements and applicable NYS, SUNY, and RF policies based on bargaining unit and/or employment classification.

  • Act as the first point of contact for the benefits department.

  • Triage inquiries and provide first-level responses to all benefits-related questions.

  • Oversee: Benefits mailbox, AskHR inquiries/tickets, and in-person questions regarding benefits matters

  • Communicate regularly with employees, the benefits team, and other HR areas.

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    📍 Location Details

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    City
    Syracuse
    🗺️
    Country
    United States
    🚗
    Commute
    Local Area

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