Your new company
We are currently seeking a motivated and compassionate Housing Support Officer to join a busy Housing Services team.This is a rewarding frontline role supporting individuals and families to sustain their tenancies, prevent homelessness, and improve long-term housing outcomes.You will work closely with tenants, internal services, and partner agencies to provide tailored housing support and early intervention.
Your new role

Deliver person-centred housing support to tenants across a designated patch
Support tenancy sustainment, including early intervention in cases of arrears or vulnerability
Work with individuals at risk of homelessness to develop and implement support plans
Liaise with external agencies (e.g. social work, health services, DWP, third sector providers)
Carry out home visits, risk assessments, and welfare checks
Maintain accurate case records and contribute to performance reporting
Promote positive tenancy behaviour and com...