Job Overview

We are looking for a motivated Housing Assistant to work in our Home Ownership team. The successful applicant will support the Housing team, working with specialist housing management professionals in a friendly, efficient, and customer‑focused environment.

Working hours: 37.5 hours per week (banking 30 minutes per week to be used towards the shutdown between Christmas and New Year). The role is primarily office‑based, with most full‑time employees attending the workplace at least three days per week on a pro‑rata basis.

Responsibilities

• Leaseholder Management
• Service Charge Collection
• Support specialist housing management professionals as required

Qualifications & Requirements

• Experience working in social housing or the voluntary sector
• An understanding of current housing issues
• A proven track record of working within a pressurised, customer‑focused envi...