Scope of Position

Under the general direction of the Housekeeping Management, ensure all linen is exchanged and delivered according to standards, all corridors are vacuumed, and every guest request is completed in a timely manner.

Responsibilities

• Ensure the highest levels of guest service through the application of Fairmont Core standards and standard operating policies.
• To make sure all soiled linen is regularly emptied from the pantry and returned to the linen room.
• To stock up all pantries with clean linen according to par‑stock.
• To assist the linen room as required with daily tasks.
• To report immediately any Lost and Found article(s) whether found in room, corridors, service lift landing, public areas, or basement.
• To report any equipment which is malfunctioning to the Floor Supervisor or Housekeeping Management.
• To be responsible to sign for assigned key, pager, work paper and retu...