Responsibilities

• Inspect guest rooms and corridors daily to ensure the highest standards of presentation and maintenance are achieved.
• Conduct daily inspections of store rooms and housekeeping equipment; report on any necessary maintenance or replacement requirements.
• Complete all required reports at the end of the day and ensure all master keys are kept safely in the housekeeping office.
• Attend daily pre‑shift briefing and regular departmental communication meetings.
• Investigate and handle all complaints from guests and staff; submit a report to the Executive Housekeeper or Assistant Housekeeper accordingly.
• Make recommendations on personnel and equipment, and on any other procedures as required.
• Report all Lost & Found incidents and administer the appropriate Lost & Found policy.
• Perform any other duties as may be assigned from time to time.