Duties:

• Oversee daily housekeeping operations for guest rooms, public areas, toilets and back-of-house areas.
• Ensure all rooms exceed our hotel standards before, during and post stay.
• Conduct room inspections prior, during and post stay to enforce quality procedures.
• Manage housekeeping schedules, rosters, leave & daily productivity.
• Manage housekeeping budget and cost centres and procurement.
• Supervise linen control, laundry standards and inventory management.
• Manage housekeeping chemical usage, ordering, cost control & equipment maintenance.
• Ensure all Guest arrivals and special requests are executed timeously.
• Co‑ordinate with Concierge daily regarding room status updates.
• Conduct daily, weekly & monthly staff meetings. Record minutes.
• Monitor housekeeping costs and departmental budgets.
• Implement hygiene, sanitation and health & safety standards.
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