Primary Responsibilities

• Conduct daily briefings with staff at floor level.
• Manage and supervise all tasks of his/her team.
• Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set.
• Supervise public areas.
• Replenish guest supplies and ensure that guests requests are promptly attended to.
• Attend to reports on damage or malfunction in hotel rooms.
• Maintain equipment in proper state of cleanliness.
• Maintain a section floor report.
• Conduct regular room checklists.
• Report unusual behaviour/activities on floors to Executive Housekeeper.
• Record room status in allocated section accurately.
• Assist Executive Housekeeper in assessing Colleague’s attendance and performance.

Other Responsibilities

• Be well versed in ...