Duties and Responsibilities
Adhere to all company policies, procedures, and standard operating procedures (SOPs)
Prepare the dining area for service, ensuring all mise-en-place is completed to standard
Greet and serve guests in a professional, friendly, and timely manner
Proactively attend to guest needs and ensure a consistently high level of service
Prepare in advance for the arrival of individual and group bookings
Ensure tables are properly set according to company standards, using clean and undamaged items
Keep waiter stations fully stocked with clean cutlery, napkins, and other necessary items
Maintain up-to-date knowledge of the menu, including specials and ingredients
Clear tables promptly, balancing efficiency with ensuring guests do not feel rushed
Accurately take and process food and beverage orders, ensuring timely delivery and correct billing
Consistently uphold the highest standards of hygiene and cleanliness in al...