Because every memorable hotel stay includes experiences beyond the lobby. At The President Hotel, exceptional guest service extends beyond our hotel doors. Our Hotel Travel Desk plays a vital role in creating memorable guest experiences by assisting with transport, tours, excursions, and personalised travel arrangements throughout Cape Town.

Minimum Requirements

• Matric or equivalent qualification
• Minimum 2 years' experience in a hotel travel desk, hotel concierge, or hotel front office role
• Strong knowledge of Cape Town attractions, tours, and transport logistics
• Experience working in a 4-star or 5-star hotel environment
• Excellent communication skills; well-spoken and guest-focused
• Strong organisational and administrative abilities
• Computer literate, including Microsoft Office and hotel systems
• Professional presentation and grooming
• CV must be 100% updated before submission