**Hotel Systems Support Specialist**

_Hospitality background – with a passion for technology_

If you know what it feels like when the front desk system stalls mid-check-in, and you’re the kind of person who wants to understand _why_ and help fix it, this role was written for you.

We’re looking for someone who’s worked in hotels and has a genuine interest in technology.

You’ll join our Early Life Support & Hotel Services Escalation team, the people who help our hotels feel well-looked after when their systems need a steady hand. This role can be based in either our Branston or Windsor office in the UK.

**What you’ll do**

You’ll be the calm, organised presence that newly opened hotels turn to when their systems aren’t behaving. Sitting between the hotel, our internal teams and our system partners, you’ll make sure issues get understood, owned and resolved, and that everyone stays in the loop along the way.

Day to day, that ...