About Us

The Passage House Hotel is undergoing an exciting full refurbishment and transformation into an internationally recognised IHG-branded property. This is a fantastic opportunity to join us during an exciting period of change and play an important role in delivering exceptional guest experiences as we relaunch the hotel.

Role Overview

We are seeking a reliable, professional, and customer-focused Reception Night Porter to oversee the hotel during overnight hours. As the face of the hotel throughout the night, you will provide excellent guest service, ensure the smooth running of front desk operations, and maintain the safety and security of the property.

This role is ideal for someone who enjoys working independently, has strong attention to detail, and takes pride in delivering outstanding hospitality.

Key Responsibilities

* Manage the hotel reception desk during overnight shifts, providing a warm and professional welcome to guests
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