The Night Audit Receptionist is responsible for ensuring the smooth operation of the Front Office during overnight hours while delivering exceptional guest service. This role combines traditional reception duties with night auditing responsibilities, ensuring that all daily financial transactions are accurately reconciled, reports are generated, and guest needs are attended to professionally throughout the night.

Guest Services Welcome and assist guests in a professional, friendly, and efficient manner. Conduct guest check‑ins and check‑outs according to company standards. Respond to guest queries, requests, and complaints promptly and effectively. Maintain a high level of guest satisfaction by providing personalized service. Handle reservations, amendments, and cancellations when required. Ensure all guest information is accurately captured and maintained. Night Audit Duties Perform the daily night audit process and reconcile all hotel transactions. Verify and balance room re...