Location
Hurghada
Posted
June 11, 2026
Commute
Local Area
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Job Description
Job Description
- Is directly responsible and empowered for all departments in order to achieve optimum profitability, performance, service standards and guest satisfaction.
- Personally attend and lead initiatives and meetings aimed at improving service standards and carrying out operations.
- Personally deal with guest complaints, communicate face-to-face with guests and ensure such communication is established, and suggest solutions to ensure guest satisfaction.
- Provide guidance to all departments and, when necessary, personally take part in implementing all of the quality management systems so as to achieve Rixos Sharm El Sheikh Hotel’s standards.
- Together with the Cluster General Manager and all departments, take all necessary measures and ensure coordination to protect the company’s assets and revenues.
- Inform the Cluster General Manager of new trends and ideas so that the hotel achieves the highest level of guest satisfa...