EOE/AA/Disabled/Veterans

The Hostess is responsible for make the guest feel at home by extending a warm welcome assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.

What will I be doing

• Manage guest queries in a friendly timely and efficient manner
• Ensure knowledge of menu and all products
• Follow correct reporting procedures if faced with issues
• Practice Hilton Grooming standards including uniform dress code cleanliness and personal hygiene
• Assists callers courteously and promptly taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
• Has a good knowledge of the restaurants sitting arrangements
• Comply with hotel security fire regulations and all health and safety legislation

What are we looking for

• Positive attit...