Hospitality & Guest Experience

• Lead the development and execution of hospitality strategies for exhibitions, festivals, cultural programs, VIP visits, and external engagements.
• Manage guest experience journeys ensuring seamless coordination before, during, and after events.
• Oversee arrangements for VIP guests, artists, international partners, delegations, and government entities.
• Ensure high-quality hospitality services including welcome protocols, seating arrangements, lounge operations, refreshments, and guest flow.

Protocol & VIP Management

• Implement and monitor protocol standards aligned with UAE cultural, governmental, and organizational guidelines.
• Liaise with protocol offices, embassies, government authorities, and international partners for coordination of high‑profile visits.
• Prepare detailed protocol briefs, itineraries, seating charts, and hospitality plans for senior lead...