Take charge at Yellowknife Tours Ltd. as the Reservations Supervisor in the hospitality industry. This full-time, on-site role is critical in ensuring excellent service delivery and staff coordination.
In this permanent position, you'll be at the forefront of operations, supervising 5-10 employees while liaising with different departments. Your responsibilities will include setting schedules, submitting reports, and providing training to new staff members. Familiarity with MS Outlook is essential for efficient reporting and communication.
Key Responsibilities:
• Manage daily activities and collaboration among teams
• Design and implement effective work procedures
• Train and guide staff in their roles and duties
• Generate and submit productivity reports
• Proactively solve issues to enhance customer satisfaction
Requirements:
• Legal authorization to work in Canada required
• Criminal record check to be completed
• Proficient in MS Outlook for communic...