Become a vital part of Moxy Halifax Downtown as a Full-Time Front Desk Agent with Hotel Equities. Play a key role in guest relations and hotel operations.
The ideal Front Desk Agent embodies exceptional customer service and is knowledgeable about hotel services and the surrounding area. Your responsibility will include managing guest registrations, handling inquiries, and ensuring smooth payments, which contributes to the overall guest experience. Success in this role requires strong communication and problem-solving skills.
Key Responsibilities:
• Register and greet guests with courtesy
• Manage payments efficiently during stay transactions
• Address and resolve guest issues promptly
• Answer calls professionally and informatively
• Provide assistance with local area knowledge
Requirements:
• High School diploma or equivalent
• Experience with hotel chains like IHG or Hyatt preferred
• Strong written and verbal communication abilities
• Competence i...