This position is an entry level position for individuals seeking to further a career with Chick-fil-A to: become an Owner/Operator, join Corporate Staff, or continue to advance at the store level to become an Executive Director.

Hospitality Director Key Objectives:

• Primarily responsible for leading Hospitality and Customer Service efforts in the restaurant and supporting wherever needed in Front of House Operations
• Partner with Front of House Director to ensure Chick-fil-A's Winning Hearts Every Day Strategy is executed on all shifts
• Create systems and processes to drive daily execution of Winning Hearts Every Day Strategy
• Ensure Customer Experience rating ranks in Top 20% of Chain
• Lead guest recovery efforts: (Recover Guests in Restore or Cares and address any opportunities with team) 
• Assist with Front of House Team Member Scheduling and Training as needed

Minimum Scheduling and Eligibility...