Homeownership Officer – 3‑month Contract

We are seeking an experienced Housing professional to join a reputable Housing Association in Islington as a Homeownership Officer. This role involves delivering high‑quality leasehold and homeowner support within a busy portfolio, making a real difference to residents and the community.

Key Responsibilities

• Managing homeowner enquiries including covenant breaches, anti‑social behaviour (ASB), and lease‑hold questions
• Coordinating repairs and estate services through liaising with contractors and managing agents
• Processing staircasing, resales, lease extensions, and Right to Acquire applications
• Assisting with service charge calculations and statutory Section20 consultations
• Welcoming new residents and ensuring a smooth onboarding process
• Monitoring communal areas and neighbourhood standards, ensuring health and safety compliance
• Recording all customer conta...