Homeownership Manager

Circa £45,000 to £50,000 depending on skills and experienceplus 34 days leave, rising to 39 (including bank holidays and a me day), and the option to buy 5 more

Permanent, hybrid

National working from one of our offices in Newcastle or London

Wecan’toffer aCoSfor thisrole

What you’ll do

• Lead a national homeownership support service used by teams across the business.
• Coach colleagues on complex leases, legislation, and homeownership decisions.
• Manage and develop a specialist team handling high-risk, high-volume work.
• Oversee complex cases like tribunals, Section 20s, and legal enquiries.
• Use insight from data and complaints to improve services and reduce risk and manage complaints in line with policy and service-level agreements.

Why join us

You’ll have real autonomy here. You’ll manage your own dia...